What is Working in Quality

Abstract

Dianna and Fred discussing the role of Quality and quality professionals in an organization.

Key Points

Join Dianna and Fred as they discuss Quality in organizations.
Topics include:

• organizational structure of Quality
• the Hollywood stereotypes of the quality profession compared to the real world
• Quality’s role as an independent Voice of the Customer

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SOR 741 What is Working in QualityDianna Deeney

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Show Notes

Dianna and Fred discuss the role of Quality in organizations, including the need to be implemented well and to be able to communicate broader ideas to many functions across the organization.

What’s the role of Quality in your 0rganization?

Related Topics

PSM 15th Element: Quality(Opens article in a new browser tab)