Building Trust and Excellence in Commercial Food Equipment Services with Rich Malachy

Rich Malachy, CEO of Malachy Cares, discusses leadership in the commercial food equipment service industry. He emphasizes the importance of maintenance, transparency, and employee well-being, while highlighting the use of technology like XOi software to build trust. Malachy also shares his journey from fieldwork to CEO, the impact of content creation on business, and the growing interest in skilled trades.

Key Topics:

• Importance of maintenance and a culture of excellence
• Use of XOi software to enhance transparency and trust
• Emphasis on employee well-being and work-life balance
• Malachy’s career journey and leadership evolution
• Rising interest in skilled trades and technician training

Visit Malachy Cares:  https://malachycares.com/