Teaching, Not Telling, with Danny Koontz on Leadership and Facilities Management on CMMSradio

In this podcast episode, CMMSradio interviews Danny Koontz, who recently received a Lifetime Achievement Award from RFMA. Danny reflects on his 22-year journey with the organization, from attending a Darden meeting to becoming the last remaining original member of RFMA. He discusses his leadership evolution from a “teller” to a “teacher,” his management style, and his focus on transparency and authenticity. Danny shares insights on deploying Service Channel at Ruby Tuesday and managing CMMS platforms at Windy City Equipment. He highlights the importance of empowering team members and the need for clear communication to ensure successful outcomes in facilities management.

Key Points:

• Danny’s 22-year journey with RFMA and the surprise Lifetime Achievement Award.
• Transitioning from a “teller” to a “teacher” manager and empowering team members.
• Importance of communication and transparency in managing CMMS platforms and facilities.