Being Curious about Field Failures

Abstract

Kirk and Fred discussing the notion that being curious about failures is a key element of being a reliability engineer.

Key Points

Join Kirk and Fred as they discuss
Topics include:

• Kirk again takes apart a failed home appliance and finds a simple design error making a simple repair possible.
• The lack of curiosity about failures when calling a call center for help.
• A few ideas about creating curiosity around finding more information about field failures.

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques, to field data analysis approaches.

SOR 340 Being Curious about Field FailuresKirk Gray

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Show Notes