presentations Archives

Ten Things You Might Hear an Ineffective Reliability Professional Say

A mid-level reliability engineer was disgusted, “Can you believe they didn’t ask me a single question? I knew they wouldn’t understand.” I have heard it so often that it inspired me to create the FINESSE fishbone diagram®. Improving our communication skills makes us better reliability professionals and respected trusted advisors. However, you will know an ineffective communicator by what they say. These are ten things you might hear an ineffective reliability professional say about senior management.

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Why We Struggle with Building Better Presentations (and what to do about it)

Most technical professionals find themselves bogged down by inefficient presentation preparation methods that result in information overload and diluted messaging. We need a better way. Presenting effectively to non-technical professionals is critical for conveying strategic visions, securing stakeholder buy-in, and driving decision-making. Improving the presentation development process results in increased productivity, cost savings, effective communication, and better work-life balance. This article explores ways to streamline the development of better business presentations.

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FINESSE Fishbone: The First S Stands for Structure

Reliability engineers and other technical professionals are challenged when communicating their work to senior management. The FINESSE fishbone diagram provides a system-thinking, cause-and-effect approach for communicating in the face of complexity and uncertainty. The first S in the FINESSE fishbone diagram stands for Structure. These three tips and a three-minute video will help you improve the structure of your presentations and reports.

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FINESSE Fishbone: The First E Stands For Empathy

Reliability engineers are challenged to effectively communicate their technical information to senior managers and the public. The FINESSE fishbone diagram is a proven, systems-based approach for meeting the communications challenge. The first E in the FINESSE fishbone diagram stands for Empathy. These are four tips to help you improve your empathy and empathetic listening.

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Systems Thinking and a Better Way to Develop Business Presentations

Most technical professionals find themselves bogged down by inefficient presentation preparation methods that result in information overload and diluted messaging. We need a better way. Business presentations are critical in conveying strategic visions, securing stakeholder buy-in, and driving decision-making. Improving the presentation development process results in increased productivity, cost savings, more effective communication, and better work-life balance. This article explores innovative strategies to streamline the development of business presentations. [Read more…]