
Decision Making in Reliability
Abstract
Greg and Fred discussing the importance of decision making in quality, reliability, and work in general.
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Author/Editor of CERM Risk Insights articles, multiple books, co-host on Speaking of Reliability, and speaker in the Accendo Reliability Webinar Series.
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by Greg Hutchins Leave a Comment

Greg and Fred discussing the importance of decision making in quality, reliability, and work in general.
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by Greg Hutchins Leave a Comment

“That’s a Red Flag!” goes the cry from some when something amiss is recognised. However, many project participants don’t realise that their Project sails through a sea of flags and that, on some occasion, the flags can be read as red by somebody at some time.
In a similar nautical vein the Roman writer Ovid once poetized “The man who has experienced shipwreck shudders even at a calm sea“. While written some 2,000 years ago it is as true today as it ever was and a reminder to us all that risks lurk everywhere. Some risks may not be identified, let alone assessed and may go unnoticed until they strike. We need to be aware and vigilant and avoid a complacent belief that a risk register is the be all and end all.
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Email is 50 this year…its Golden Anniversary! It ‘happened’ in 1971 when Ray Tomlinson, the late computer engineer and first user, sent a transmission to himself utilising two independent computers…a revolutionary innovation at the time. The content of that primordial message is long forgotten and the same may also be the fate of many of the ~300 billion emails that are sent almost every day by the estimated 4 billion users around the world. Communication is said to bring us together or set us apart and email is no different.
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The Ever Given grounding in the Suez Canal is one of those events that will be labeled a “Black Swan” for sure. A rouge wind hits the ship turning the stern and wedging the vessel, bow and stern grounded straddling the canal and stranding ships entering from either end. The date Tuesday 23 March 2021. At around 7.40 a.m. local time the Ever Given ran aground. At nearly 200 feet wide and 1,300 feet long, it easily took up the width of the channel.
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Organisations use different management systems to provide the required foundation to direct and control their activities to achieve their objectives.
When the organisational structure is complex, the organisation needs to develop a robust, practical, yet simplified, integrated management system. This strategy-focused integrated management system will fully integrate all relevant management practices and common touchpoints of the business into one coherent and synchronised management system. In doing so, it enables and drives the achievement of its corporate strategy and improve or drives performance.
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Greg and Fred discussing the professional role of a quality and reliability engineer within an organization.
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Greg and Fred discuss the concepts and words surrounding reliability management, risk management and enterprise risk management.
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Paul Gladieux has over 45 years of experience working in the quality profession. In 1991, he founded Global Quality Management Advisors (GQM Advisors). The group provides quality-related services focused on management system design, development, compliance, and certification in a wide range of sectors. His clients in the energy sector include companies such as: NuScale Power LLC, BWX Technologies, Westinghouse Nuclear AP1000 Program, Terra Power LLC, Worley Energy | Chemicals, U.S. Department of Energy, Westinghouse Nuclear, Vigor Industrials LLC, and Alyeska Pipeline Service Company.
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Iterative software development approaches have been around since the 1950s but many mark the beginning of what is commonly thought of as Agile as the creation of the Agile Manifesto, a document written by a number of software engineers in 2001, which contains 12 principles that serve as guidelines to how software projects should be conducted. Since then, professional services and product organizations have taken Agile and bent and twisted it into proprietary commercial forms for their own gain.
[Read more…]by Greg Hutchins Leave a Comment

A black swan event has a very low probability of happening but if it does the consequences are devastating. The black swan event for Texas was the weather and the consequence was catastrophic to their power grid. Prior to the February 2021 snowstorm with freezing temperatures, you must go back to December 1929 to find the last historical Texas snowstorm. The storm lasted for 24 hours dropping 12 inches of snow with freezing temperatures. But they did not have natural gas, windmills and solar panels to worry about like today.
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Even as I write this article, jobs in industries ranging from entertainment and media to manufacturing and medicine are being transformed by artificial intelligence (AI) and its many iterations. Many people don’t even know they are already in a competition with AI and that several facets of their job are already being accomplished by a digital application or intelligent machine. Workers will not be able to outpace these machines simply by working longer hours or moving faster on the assembly line.
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Becoming a risk manager can seem to be more art than science. There’s not a clear pathway from degree to junior risk manager to senior risk manager to CRO (Chief Risk Officer) in the same way that you can chart the progress from freshly minted CPA (Certified Public Accountant) to head of Ernst & Young. (Financial risk management is the exception here as there is usually a clear path there.)
So why is the risk manager career path fuzzy compared to other professions?
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Greg and Fred discuss the future of quality and reliability – which may be ‘back to the future’ of quality.
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Greg and Fred discuss the importance for making smart decisions.Ā The challenge is that after Covid we are all tired of making decisions.Ā So, have we lost our perspective and even our sense of humor in understanding context in making smart decisions.
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Googling ‘what is a risk manager?’ will get you variations on ‘it’s the person who manages that organization’s risks,’ which is a pretty weak answer. It’s certainly not enough to help anyone who’s just starting in the role to understand what they’re supposed to do. Similarly, if someone’s thinking about this as a career, we need a bit more.
So here’s a more detailed answer.
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