Open Communication With the Supplier to Ensure Reliability
Abstract
Tim and Fred discuss just how important clear communication is across the supply chain and how it improves product reliability.
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Your Reliability Engineering Professional Development Site
Author of the Managing in the 2000s articles and host of the Dare to Know podcast.
This author's archive lists contributions of articles and episodes.
by Tim Rodgers Leave a Comment
Tim and Fred discuss just how important clear communication is across the supply chain and how it improves product reliability.
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by Tim Rodgers Leave a Comment
Tim and Fred discuss the supplier’s role in achieving a reliable design and product.
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A recent LinkedIn discussion addressed the question of the best strategy for dealing with poor supplier performance.
A lot of the respondents seemed to advocate a punitive approach, either threatening the loss of future business if performance doesn’t improve, or combing through the terms & conditions of the contract for enforcement language.
I’ve always thought that there’s a lot of similarity between managing suppliers and managing subordinates, and I wonder if some of these same people threaten their teams with punitive actions when individual performance doesn’t meet expectations. [Read more…]
by Tim Rodgers Leave a Comment
Tim Rodgers interviews Andy concerning the role of the CEO concerning product reliability.
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by Tim Rodgers
Tim Rodgers interviews Andre Kleyner concerning Andre’s observations and advice concerning warranty, small sample data analysis, the current state of reliability education and more.
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Tim Rodgers interviews Adam Bahret concerning Adam’s observations and advice concerning testing best practices.
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by Tim Rodgers Leave a Comment
Tim Rodgers interviews Tongdan Jin concerning Tongdan’s work as an experienced reliability professional and associate professor at Texas State University.
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Tim Rodgers interviews David Oberhettinger, CKO JPL, concerning David’s work and approach to his role as Chief Knowledge Officer at the NASA/Caltech Jet Propulsion Laboratory.
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