Getting to Root Cause with “Five Whys”
There is no more important task in an FMEA than correctly identifying the “Cause.” Finding the root cause is the heart and soul of FMEA procedure. When you have the right cause, it opens the door to solutions. When you have the wrong cause, nothing gets accomplished.
By continuing to ask “why,” the team will be able to discover the progression of cause-and-effect relationships behind a problem and the root cause that is below the surface.
Wisdom begins in wonder – Socrates