Getting and Giving Feedback

Abstract

Carl and Fred discuss the role of receiving feedback in improving one’s ability to implement the various reliability tasks and methods. They also cover how to give feedback to others, so it is most meaningful.

Key Points

Join Carl and Fred as they continue to discuss the “soft” skills that are needed by reliability engineers. In this podcast, they share their experiences in how to give and receive feedback.

Topics include:

Leadership skills versus “soft” skills
Reliability engineers need to be influencers
A good leader is leading change
Influencing does not involve “hard sell”
You can request a colleague to provide feedback to you
Be proactive about getting feedback
Be open to receiving feedback; listen; be humble; be appreciative
You have to make it safe for others to give you feedback
Giving feedback: be authentic, honest, sincere, positive, with specificity
When receiving feedback, you can ask clarifying questions to help understand the specifics
When giving feedback, don’t give everything all at once (overload)

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.