Transferring Knowledge

Abstract

Carl and Fred discussing the process of knowledge transfer from one person to others. This process is at the core of influencing others to achieve reliability objectives.

Key Points

Join Carl and Fred as they discuss how to transfer your knowledge to other people, and conversely, how to support knowledge transfer from others.

Topics include:

How do you transfer knowledge from one person to another?
What are the mechanisms for knowledge transfer?
The field of reliability influences management and engineering
Remote versus onsite meetings and teaching
Reading a script does not transfer knowledge
Recognizing the knowledge gap is first step to transferring knowledge
Use of questioning can be a great tool to address confusion
Telling without trying does not necessarily transfer knowledge
Deliberate practice is necessary for gaining the skills associated with knowledge
Look for guidance and advice from colleagues, essence of coaching
Importance of setting a learning environment where people can make safely make mistakes
Good place to start learning is “consciously incompetent”
Part of learning is making mistakes
Plato says to adopt an ignorance mindset
Being confused when learning something new can be good indicator; see Confusion Curve in Show Notes
Students must realize they need to pose questions as part of learning and instructors need to make it safe to ask challenging question
What is objective of teaching?
Learning occurs better in smaller classes (under 20 people) due to student-instructor interaction
“There may be some question in the room, let’s explore”
Even students who are looking for “check box” can learn with the right instruction techniques
Knowledge transfer is a two-way street

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.