Approaches to Systemic Change
Dianna and Fred discussing a listener question about approaches to systemic change. How can we make systemic changes into the way people go about their work? They talk about change management and work culture.
Join Dianna and Fred as they discuss a listener question about change management and work culture: How can we make systemic changes into the way people go about their work?
- benefits, challenges, and pitfalls of the top-down approach and of the bottom-up approach
- how to use a combination of top-down and bottom-up with an “invisible hand” approach
- what to look for as evidence of a culture change that is self-sustaining
Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.
Some best practices for systemic changes:
- Make the value apparent to everyone, in a way that matters to those doing it. “This is good for us” becomes a culture change.
- Look for collaboration opportunities and be the “invisible hand”. Help move others into understanding the change and out of the mysterious black-box phase.
- Be prepared to be patient, persistent, and repetitive. It takes time.
Our listener was prompted to ask his question after listening to SOR episode 77: SOR 077 Transition of Reliability Culture
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