How to Build Your Influence as a Reliability Engineer
Good with data or failure analysis are elements of a great reliability engineer.
Another is the ability to influence. The perfect analysis and dynamic slide deck are not sufficient. You also must master the ability to persuade to influence.
Reliability engineering supports the development or maintenance of a product or system.
Reliability is one of many competing considerations, and we often have to rely on persuading others to implement reliability improvements.
This webinar explores how we, as reliability professionals, can improve our ability to influence.
Data, facts, and analysis are only the start; at some point, we will have to present a recommendation. Our ability to work with others to guide a course of action relies on our ability to persuade.
This discussion focuses on how to become more effective as a reliability professional. We will discuss and explore examples to illustrate:
- the basics (context, strategy, and timing),
- general rules (honesty, congruency, and marketing),
- and personal skills (flexibility and patience, preparatory skills, and confidence).
A broad persuasive skill set will enable you to accomplish more and create greater value by effectively using your reliability knowledge and skill.
This Accendo Reliability webinar originally broadcast on 10 May 2016.
To view the recorded webinar and slides, visit the webinar page.
Building Rapport and Influence episode
Influence Change Behavior episode
<Managers can Count Better than They can Think episode
Reliability Occurs at the Point of Decision episode
Influencing Change episode