Sedentary Inertia in Quality
Join Chris and Dianna as they discuss the challenges many organizations have when they need to change … but really don’t want to. We sometimes call this ‘sedentary inertia’ … where there is a tendency for things that aren’t moving to STAY not moving. Sound familiar?
- How can quality help you stay competitive? Stop being resistant to change. For example, there are some quality teams out there that adamantly believe that if you can’t test for something in their laboratory (due to capacity, time, money and so on) … then it can’t be a requirement. It’s almost as if those quality guys think they are customer!
- It usually happens when leadership is lacking. Why? Because the ‘quality guys’ can only become the reinforced roadblocks that many organizations feel they are when they aren’t answerable or challengable. If the boss is competent or confident enough to push any part of their organization along, then there is always a chance that those parts can become reinforced roadblocks to support their agendas.
- You need good ‘quality’ guys and girls to innovate. Why? Because novel technologies still need to result in high-quality, easy-to-produce, defect free, reliable and safe. They just need to look outside what the standard says (… there is never a standard for emerging technology!)
- So what do you need to do? Leadership. Culture. Ensuring is quality is always important. Which starts with making sure quality never becomes irrelevant.
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