Helping Products Survive Transportation
podcast episode with speaker Fred Schenkelberg
Other than the situation where you build your product inside your customer’s facility, your product will require some form of transportation to move from your factory to your customer. When your product doesn’t work ‘out of box’, that is considered, ‘not good’ for customer satisfaction.
Some may consider these failures as ‘quality failures’ or ‘packaging failures’. Your customer doesn’t care what you classify the failure as, it’s a failure. It costs you money, thus it’s a problem.
So, how do you help your product survive transport? Let’s consider a few factors that must be considered, plus a few tips to improve both your product and packaging designs with respect to reliability.
This Accendo Reliability webinar was originally broadcast on 9 November 2021.
To view the recorded video and PDF of slides visit the webinar page.