Introduction to Facilitation Skills
Carl and Fred discussing the broad set of skills that are needed to be an effective team leader.
Join Carl and Fred as they discuss the finer points of team leadership, including running meetings, leading reliability projects, and facilitating FMEAs.
- What are key facilitation skills?
- Which facilitation skills transfer to remote environment
- How can you enhance your team leadership skills?
- Start simple: how to run a good meeting
- Organizing for good meetings
- Meetings need to be safe for ideas to germinate and grow
- Meeting norms
- High-level personnel at a meeting can stifle creativity
- Teams need clear objectives
- Observable and measurable criteria to rate meeting effectiveness
- Attendees want to achieve good results at meetings
- How to create space for people who tend to be quiet
- Most common skill people have trouble with is Controlling Discussion
- How to handle someone who dominates meetings
- Extroverts vs introverts, and how to balance their contributions
- Limit meeting size
- Meeting “norms” of behavior
- Set expectations for contributions from all participants
- Use of “Parking Lot” to keep meeting on track
- Use Chat window in virtual meetings
Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.
SOR 579 Introduction to Facilitation SkillsCarl Carlson
Primary FMEA Facilitation Skills
(from Chapter 10 of “Effective FMEAs”)
- Asking Probing Questions
- Encouraging Participation from all attendees
- Balancing contribution from extroverts and introverts
- Active Listening
- Controlling Discussion
- Making Decisions
- Conflict Management
- Facilitator Interventions
- Managing Time
- Unleashing Team Creativity
- Common Facilitation Problems
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