
Isn’t it enough to estimate the age-specific field reliability functions for each of our products and their service parts? Of course we quantify uncertainties in estimates: sample uncertainties and population uncertainties due to changes or evolution. That’s information to forecast service requirements, recommend spares, optimize diagnostics, plan maintenance, warranty reserves, recalls, etc. What else could we possibly need or do?
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When you hear the work assessment or audit, does it send shivers down your spine? Do you envision a week or two of some “expert” digging through your data, processes, and performance, looking to get you in trouble for something you did or didn’t do?





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