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CR103: Proactive Solutions for Complex Challenges and Leadership Gaps in Facilities Management

CR103: Proactive Solutions for Complex Challenges and Leadership Gaps in Facilities Management

Proactive Solutions for Complex Challenges and Leadership Gaps in Facilities Management

This episode of CMMSradio features David Trask from, Arc Facilities, exploring the complexities and challenges faced by facility professionals in management and maintenance highlighting the necessity of ongoing asset documentation and effective communication with senior leadership to bridge knowledge gaps. Other topics include outdated infrastructure, integration of new systems, and the shortage of skilled trades professionals. He also talks about the limitations of current CMMS systems and the need for collaborative solutions tailored to client needs while emphasizing the importance of open communication and resourcefulness in addressing the unique demands of facilities management.

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CR102: Talking Unified Name Space and CMMS with Zack Scriven Ahead of the Prove It Conference

CR102: Talking Unified Name Space and CMMS with Zack Scriven Ahead of the Prove It Conference

Talking Unified Name Space and CMMS with Zack Scriven Ahead of the Prove It Conference

In this episode of CMMSradio, Zack Scriven of 4.0 Solutions explains the Unified Name Space (UNS), how the CMMS fits in, along with the upcoming Prove It! Conference happening at the Westin Galleria in Dallas, TX, from February 18-20, 2025. It’s not your standard conference, with pitches and cat calls, but instead delivers value as the 35 sponsors prove out their technology in a virtual factory UNS.

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SOR 1110 Consumer Electronics and Cars

SOR 1110 Consumer Electronics and Cars

Consumer Electronics and Cars

Abstract

Mojan and Fred discuss consumer electronics and cars. Consumer and automotive electronics may share similar technologies, but their reliability challenges are worlds apart. Designing for the stresses of a living room is nothing like designing for the stresses inside a car.

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QDD 179: Design Clarity Through Cadence: Aligning Podcasts, Substack, and a Playbook for Teams

QDD 179: Design Clarity Through Cadence: Aligning Podcasts, Substack, and a Playbook for Teams

Design Clarity Through Cadence: Aligning Podcasts, Substack, and a Playbook for Teams

Big changes, clearer focus, and more ways to learn together. We’re tightening our cadence to two episodes a month and building monthly themes that travel across the podcast, blog, and a new Substack home—so you can go beyond ideas and into practice with tools, Q&A, and live community sessions.

Here’s what’s new and why it matters. The podcast keeps its familiar format, but now each month has a focused theme that carries into Substack deep dives. Subscribers get comprehensive guides, open Q&A weeks where we answer your specific questions in the comments, and a one-hour live chat each month to pressure-test methods on real scenarios. It’s a smarter learning loop: listen, explore, apply—then come back with better questions. You’ll also get access to the strategy vault filled with templates, worksheets, and facilitation guides.

We’re also thrilled to announce the launch of Pierce the Design Fog, a practical playbook for product, engineering, and UX teams who need structure without losing speed or humanity. With models like the concept space and ADEPT framework, you’ll align cross-functional teams, turn insights into actionable design inputs, and make confident calls under uncertainty. There’s a companion card deck—Concept Quest: Design Discovery—that acts like a portable facilitator, with prompts and instructions to guide workshops. Pre-order before October 14, 2025, to enter the card deck giveaway and bring these methods straight into your team’s next session.

Subscribe to the show, check out the Substack at qualityduringdesign.substack.com, and leave a review to help more builders find us.

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CR101: Optimizing Sales and Maintenance Management while Delivering Results for Manufacturing at Tractian

CR101: Optimizing Sales and Maintenance Management while Delivering Results for Manufacturing at Tractian

Optimizing Sales and Maintenance Management while Delivering Results for Manufacturing at Tractian

In this episode, Josh Power, Sales Director at Tractian, discusses strategies for developing effective sales teams, the critical role of cultural fit in hiring, and the innovative approach Tractian takes to machine reliability with their SmartTrac product. He touches on the importance of integrating maintenance management with CMMS (Computerized Maintenance Management Systems) and how it drives value for clients. Josh highlights how Tractian’s technology and customer success strategies align with broader trends in maintenance management and CMMS.

5 Main Points:

  • Cultural Fit Over Experience
  • Rigorous Hiring Process
  • Expertise in Maintenance Management
  • SmartTrac Technology
  • Work-Life Integration

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CR100: XOi is Transforming Field Service Management with Sensible Technology

CR100: XOi is Transforming Field Service Management with Sensible Technology

XOi is Transforming Field Service Management with Sensible Technology

In this episode, Aaron Salow, CEO of XOi, discusses how the company enhances field service management through practical technology. Drawing from his blue-collar upbringing, and focusing on the importance of understanding technicians’ needs and addressing the generational gap in perceptions of skilled trades, the initial focus on smart glasses required XOi to pivot their focus to software solutions that leverage data and AI to streamline workflows and empower technicians. Lots covered in this episode – the need for innovative training methods to engage younger workers and the importance of genuine collaboration with skilled tradespeople to ensure that technology effectively meets their challenges!

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CR099: The Vital Role of Facility Condition Assessments in Healthcare Management

CR099: The Vital Role of Facility Condition Assessments in Healthcare Management

The Vital Role of Facility Condition Assessments in Healthcare Management

In this episode, Michele Mucia, VP of Healthcare at Bureau Veritas North America, discusses the significance of Facility Condition Assessments (FCA) in effective facility management. She highlights how FCA provides critical data for decision-making, integrates with CMMS platforms, and supports strategic partnerships to secure executive buy-in. We cannot overlook the need for cross-departmental collaboration to enhance profitability, sustainability, and patient care, while FCA also helps prioritize maintenance tasks and informs capital project decisions.

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RH003: Mastering the Art of Maintenance: Michelle Ash

RH003: Mastering the Art of Maintenance: Michelle Ash

Mastering the Art of Maintenance: Michelle Ash

The Reliability Hero Podcast, where real-life heroes in the maintenance and reliability field come together to share their experiences and insights. Hosted by the dynamic Andrew Daddo, this podcast delves into the world of practitioners who are passionate about pushing the limits of machinery and equipment to achieve extraordinary results.

Joining Andrew on this episode is the remarkable Michelle Ash, a true industry leader with over two decades of experience in mining and manufacturing. Michelle’s journey from a general engineer to her current role as the technology executive at Ooz Minerals is nothing short of inspiring.

As the conversation unfolds, Michelle reveals the surprises she encountered along her path to success, including unexpected opportunities that pushed her beyond her comfort zone. With the support of visionary mentors and a willingness to embrace challenges, Michelle’s rise in the industry has been awe-inspiring.

Drawing on her diverse educational background, which includes engineering, business, psychology, and economics, Michelle embodies the spirit of a lifelong learner. Her thirst for knowledge has not only propelled her career but also honed her ability to understand and influence people, making her an exceptional leader.

Andrew and Michelle delve into the often-underestimated role of engineers as both creators and communicators. They explore the challenges of selling innovative ideas and the importance of building relationships and understanding individual perspectives. Michelle’s candid anecdotes and genuine enthusiasm for driving change shine through, leaving listeners inspired and eager to tackle their own professional journeys.

Prepare to be captivated as Michelle shares her unique insights into bridging the gap between technical expertise and people skills. Her infectious passion for continuous learning and adaptability is a testament to the transformative power of embracing new ideas and perspectives.

Fascinating discussion with the recently appointed head of BHP’s Copper Assets, Michelle Ash – her time in maintenance, leadership, women and diversity in heavy industry, and automation.

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RM Special Episode: SMTAI 2025 Conference & Event Preview

RM Special Episode: SMTAI 2025 Conference & Event Preview

Special Episode: SMTAI 2025 Conference & Event Preview

This episode is all about SMTAI, surface mount Technology International, taking place OCTOBER 19 – 23, 2025 at the DONALD E. STEPHENS CONVENTION CENTER in ROSEMONT, ILLINOIS.

SMTA International is the premier gathering for innovation and collaboration in electronics assembly, surface mount technology, and advanced manufacturing.

This year, SMTAI is more than just a conference and expo. It’s an opportunity for experts, newcomers, industry leaders, and rising professionals to come together, exchange ideas, showcase breakthroughs, and shape the future of electronics manufacturing.

Over several days, you’ll see deep-technical sessions, the latest research, hands-on exhibits, and, co-located with the assembly show, you can expect a bustling expo floor where solution providers and attendees connect on everything from process optimization to next-generation materials.

To talk more about the technical conference, I’ve invited members of the conference committee to share some highlights of the conference.

Tony Lentz from FCT Assembly
Gayle Towell from Aim Solder
Tom Rovere from Lockheed Martin
Maurice Dore from Valeo
Kelly Flanagan from Rockwell
And, although not a member of the Technical Committee but a member of the SMTA Global Board of Directors and Chair of the Students and Young Professionals committee, Dr. Adam Klett of Kyzen Corporation.

More information on SMTAI is available here:
https://www.smtai.org

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CR098: Bryan Bieschke CMRP of UpKeep Talking IMTS and SMRP 2024

CR098: Bryan Bieschke CMRP of UpKeep Talking IMTS and SMRP 2024

Bryan Bieschke CMRP of UpKeep Talking IMTS and SMRP 2024

This dude has been busy hitting the trade show circuit, IMTS – International Manufacturing Technology Show a couple weeks back and heading to SMRP in Orlando next week (Oct 7-10,2024 talking real about solving maintenance management problems!! *It is not just about the software. It’s about the people, the process, and incorporating impactful maintenance and reliability best practices while building a culture of excellence. No BS. Zero #Hogwash. No buzz words.

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RM 176: The Chemistry of Reliability: Choosing the Right Solder and Flux: A Conversation with Chris Ward

RM 176: The Chemistry of Reliability: Choosing the Right Solder and Flux: A Conversation with Chris Ward

The Chemistry of Reliability: Choosing the Right Solder and Flux: A Conversation with Chris Ward

In this episode, I’m joined by Chris Ward, founder and Managing Director of Solderking Assembly Materials Limited, a UK-based manufacturer of solders and chemical consumables for electronic, electrical, and engineered assemblies.

Chris brings decades of experience in soldering materials and chemical formulations—and he’s built a company committed to performance, consistency, and innovation.

Earlier this year, Chris and his company were honored with the prestigious King’s Award for Enterprise in International Trade, recognizing their exceptional export growth. That recognition earned him an invitation to Windsor Castle, where he had the distinct honor of meeting King Charles III.

Today, we’ll explore the evolving world of soldering materials—from the realities behind “no-clean” flux, to reliability challenges in harsh environments, to innovations in solder chemistry that support today’s miniaturized and mission-critical electronics.

Whether you’re on the production floor, in the design lab, or managing quality and reliability, this is a conversation that brings valuable insight into the materials behind the mission.

SolderKing:

Solderking Home

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Software Root Cause Analysis (with Fault Trees)

Software Root Cause Analysis (with Fault Trees)

Software Root Cause Analysis (with Fault Trees)

podcast episode with speaker Chris Jackson

Everyone knows how things fail … right? We know that we often have to deal with defects or design oversights that mean parts rub, crack, or erode quicker than we would like. And then something snaps, breaks or stops conducting, so our product stops working. But then there is software … which never fails. And that is because software only ‘fails’ when a coding error or bug makes it do something we didn’t want it to do. So it’s simple human error … which we can’t model, prevent, or create safeguards to prevent these errors … right? Wrong! And that is because software bugs are so common that we know how most of them happen. Which means we can work out what went wrong to allow that bug to happen. And that means we can quickly and efficiently improve software reliability!
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