The Cost of Unreliability with Joe Anderson on CMMSradio ahead of SMRP 2025

Real Deal Pro comin in hot and loaded with GOLD! We caught up with Joe Anderson of ReliabilityX and WOW did we get some serious insights!

Watch/Listen to ALL OF IT!  We get below the water line and into the hidden tax of unreliability with a nice brief on TPM (Total Productive Maintenance)!

• Is the maintenance industry in decline?
• Are we “problem tellers” with no solutions?

Thanks for another great talk, Joe!

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Process Before Platform Lessons from the CMMS Frontlines

In this episode, CMMSradio welcomes Easton Snyder, Senior Sales Engineer at Traction, who shares his career journey from mechanical engineering to process consulting. Easton dives into how Traction supports manufacturers with CMMS implementation, the importance of process understanding, and how to maintain momentum post-sale. He offers insights into data integration, AI, and sustaining operational continuity despite workforce turnover.

Key Points:

• Emphasizes defining current vs. future state to drive process improvement.
• Highlights post-sale support and the risks of losing momentum after handoff.
• Champions a “train-the-trainer” model to retain tribal knowledge.
• Advocates for foundational process clarity before relying on AI tools.

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From Military to Oilfields to Interfaces in Industrial CMMS Technology

CMMSradio interviews Tyler Hufstetler, Director of Partnerships at MaintainX, about his transition from military service and field operations to tech leadership. Tyler shares how battlefield strategy, hands-on oil & gas work, and a focus on team dynamics have shaped his approach to building meaningful partnerships that drive customer value and innovation at MaintainX.

Key Takeaways:

• Military background taught him to think strategically and tactically under pressure.
• Real-world ops experience helps translate frontline needs into tech solutions.
• Emphasizes humility, teamwork, and clear communication in leadership.
• MaintainX prioritizes partnerships that improve customer experience.
• Recent funding enables faster delivery of better features and usability.

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Why RCM Fails How to Fix it Plus Wrench Time in Maintenance with Erik Hupje on CMMSradio

Erik Hupje explores Winston Ledet’s findings on human error in maintenance and emphasizes the strategic execution of RCM, RCA, and productivity processes.

Key Takeaways:

• 84% of failures in DuPont’s study were due to work not done to standard—i.e., human error.
• RCM and RCA often fail from poor execution, not poor analysis.
• Processes like RCM should be business-owned, not department-owned.
• Wrench time is a key productivity metric—low values signal planning and system flaws.

Connect with Reliability Academy: https://reliabilityacademy.com/

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Big CMMS News Ultimo Acquires FSI with Zach Seely and Steven Elsham

CMMSradio interviews Steve Elsham (Ultimo) and Zach Seeley (FSI) about Ultimo’s acquisition of FSI, combining Ultimo’s broad EAM expertise with FSI’s deep healthcare CMMS knowledge. Both brands will stay independent but share resources under IFS, accelerating AI-driven innovation and enhancing solutions. Clients gain stronger support and better tools to manage complex, safety-critical healthcare maintenance.

• Ultimo expands rapidly in US healthcare by acquiring FSI’s trusted platform and expertise.
• Combined strengths drive faster innovation and AI capabilities across both products.
• The partnership improves healthcare asset management with enhanced safety and efficiency.

Thank you, Steven and Zachary, for joining us! Congratulations!

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