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Home » Blog

by James Kovacevic Leave a Comment

Understanding ISO 14224: You Guide to Sustainable Defect Elimination

Capture The Right Failure Data to Power Your Defect Elimination Activities

In the petroleum, natural gas and petrochemical industries, great attention is being paid to safety, reliability, and maintainability of equipment.  This is true in any industry and as such the learnings and information found within ISO 14224 can be applied to any industry. [Read more…]

Filed Under: Articles, Maintenance and Reliability, on Maintenance Reliability Tagged With: Defect elimination

by James Reyes-Picknell Leave a Comment

Lean or Industrial Anorexia

Lean or Industrial Anorexia

In 2014, at an IMEC conference organized by the University of Toronto, Art Rice of Maintenance Technology Magazine said that in many cases “Lean is a form of Anorexia”. He was right then, and he is still right today.

When I heard him, I realized that in many cases where I’ve seen attempts at “lean manufacturing” the lean really means “understaffed”. In those cases some of the lean manufacturing tools have been implemented, often with the help of outside expert help but lean results haven’t occurred. The introduction of “lean” in those companies was yet another attempt to cut costs without any deep thought as to what caused the high costs before introducing “lean”. [Read more…]

Filed Under: Articles, Conscious Asset, on Maintenance Reliability

by Greg Hutchins Leave a Comment

The New Normal: What Was the Old One?

The New Normal: What Was the Old One?

Guest Post by Malcolm Peart (first posted on CERM ® RISK INSIGHTS – reposted here with permission)

Working From Home (WFH)…just one of the things that the “New Normal” will bring according to a few voices from the populations of various workforces who have contributed to economies during lockdowns.  People seem to have enjoyed the utopia of ‘flexible’ working hours with a freedom to work when they want, attending virtual meetings and collaborating in on-line virtual offices. [Read more…]

Filed Under: Articles, CERM® Risk Insights, on Risk & Safety

by Ray Harkins Leave a Comment

Converting A Capability Index to PPM Defective

Converting A Capability Index to PPM Defective

One of the most common questions I get from students in my Process Capability Class is, how can I use the capability index from my process to approximate a defect level for my process? [Read more…]

Filed Under: Articles, on Tools & Techniques, The Manufacturing Academy

by Adam Bahret Leave a Comment

Data is Beautiful

Data is Beautiful

I recently held a lunch and learn about infographics. The recorded session is below. In our work as engineers, we often spend a great deal of time extracting amazing information from complex data sets only to find no clear way to get our message to those who need it which can include leadership, peers, or even the customer.

Changing how we present information can be the difference between driving change and simply being a slide in a weekly status meeting that solicits the response “next.” 

[Read more…]

Filed Under: Apex Ridge, Articles, on Product Reliability

by Fred Schenkelberg Leave a Comment

What-if Analysis

What-if Analysis

What if you knew all the possible outcomes for your product’s reliability performance due to component variations, for example? What if you knew the future with enough certainty to make a difference?

Building on brainstorming, what-if analysis involved using models or prototypes that allow you to change something and see how it alters the output or performance. What if we change this support bracket from iron to aluminum? What if we swap out this 100 ohm resistor for a 200 ohm one?

As a curious engineer you could spend many, many hours conducting what-if based experiments, so there is a bit more to this idea then just a random walk of changes. [Read more…]

Filed Under: Articles, CRE Preparation Notes, Reliability in Design and Development

by Nancy Regan Leave a Comment

The Difference Between RCM and Preventive Maintenance Optimization (PMO) Explained by a Daffodil

The Difference Between RCM and Preventive Maintenance Optimization (PMO) Explained by a Daffodil

There is a big difference between Preventive Maintenance Optimization (PMO) and Reliability Centered Maintenance (RCM). Daffodils are a perfect way to explain the difference. [Read more…]

Filed Under: Articles, Everyday RCM, on Maintenance Reliability

by Christopher Jackson 10 Comments

10 Reasons you Need to do Reliability Engineering

10 Reasons you Need to do Reliability Engineering

Reliability engineering has an image problem. It is seen as an imbugerance that destroys budget, schedule and fun. People sometimes think reliability engineering is simply statistics, data analysis and other mind-numbing stuff. Reliability purgatory. Which brings us to the first reason you need to do reliability engineering.

#1 – Reliability engineering is not reliability purgatory. Reliability purgatory is all effort and no outcomes. Reliability happens at the point of decision. Design decisions. Manufacturing decisions. Maintenance decisions. True reliability engineering helps you make better decisions – which often comes down to organized judgment and not statistics.

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Robert (Bob) J. Latino Leave a Comment

Human Factors in Design Error?

Human Factors in Design Error?

As I headed to work this morning in my Chevy Silverado Truck, this message appeared on my dash console.

As if there aren’t enough distractions these days built into our vehicles (i.e. – GPS, telephones, use of our various electronic devices, iTunes, Email, Text, etc.), do we really need a warning message to read while driving, that is telling us to focus on the road?  [Read more…]

Filed Under: Articles, on Maintenance Reliability, The RCA

by Doug Lehr Leave a Comment

The Plug and Perf Process

The Plug and Perf Process

Multi-stage horizontal wells have been drilled and completed in shale formations in North America for two decades, and now account for nearly 90% of new wells drilled in the U.S. The Plug and Perf process (PnP) is used for completing most of these wells. [Read more…]

Filed Under: Articles, Equipment Risk and Reliability in Downhole Applications, on Risk & Safety

by Fred Schenkelberg 1 Comment

Is Making Assumptions Similar to Making Mistakes

Is Making Assumptions Similar to Making Mistakes

Over the past week, I received a couple of interesting questions. One concerned assuming a Weibull beta value for an accelerated life test plan. The second involved assuming expected life models for elements within a reliability block diagram.

In both cases, we faced incomplete data and uncertainties, yet felt the need to assume some values in order for the math to work out. We do make assumptions in order to solve problems. We also can make mistakes that lead to unwanted consequences. [Read more…]

Filed Under: Articles, Musings on Reliability and Maintenance Topics, on Product Reliability

by James Kovacevic Leave a Comment

Using Simplified Technical English to Write Effective Maintenance Procedures

Reduce the Variability in Your Work Routines and Procedures

Based on our understanding of the six failure patterns, we can see that there is a large probability of failure when the equipment is first installed and started up.   One of the Englisch causes of this increase in probability is the fact that the equipment was not installed or maintained correctly.  This may be due to the installer or maintainer not using or following procedures.  Having procedures is the first step to reducing these failures, but the procedures must be written in a clear, easy to follow manner.  When writing procedures, it is critical to ensure that there are no interpretations in the written instructions.  How can this be accomplished?

The universal language for aviation is english, which is considered very safe and reliable.  How has this industry been able to overcome the fact that many of the people involved in aviation are not native English speakers?   How does a large company such as Boeing supply aircraft all over the world and the customers perform the maintenance in a consistent manner?  The aviation and defense industries use a controlled language by the name of Simplified Technical English.

What is Simplified Technical English?

Simplified Technical English is a controlled version of English, that is designed to help the users of English-language maintenance documentation understand what they read.  Technical writing can be complex and difficult to understand even for native English speakers.  Complex writing can be misunderstood, which may lead to accidents or premature failures.  Simplified Technical English makes procedures easy to understand and follow, eliminating language issues and reducing premature and maintenance induced failures.

Simplified Technical English provides a set of Writing Rules and a Dictionary of controlled vocabulary. The Writing Rules cover grammar and style.  The Dictionary specifies the words that can be used and those that can’t be used. For the words selected, there is only one word for one meaning and one part of speech for one word.  Some of the benefits of Simplified Technical English may include;

  • Reduce ambiguity
  • Improve the clarity of technical writing, especially procedural writing
  • Improve comprehension for people whose first language is not English
  • Improve Reliability concerns of maintenance and assembly by reducing their probability to introduce defects

The Simplified Technical English specification is not easy to learn, but there are training and software available (if you are interested in this standard, please visit the ASD Simplified Technical English website).   The detailed contents of the Simplified Technical English specification will not be covered, but instead, the rest of the post will cover what you can immediately do to make your procedures more readable and drive reliability.

Writing Procedures Using Simplified Technical English

So without becoming an expert in Simplified Technical English, how can you begin to write better procedures?   You can begin with some basic writing practices and by reviewing the procedures before it issued.  Some of the basic practices to use when writing procedures include;

  • Use short sentences. (The recommended maximum is 20 words in a procedural sentence and 25 words in a descriptive sentence.)
  • Restrict noun clusters to less than 3 nouns
  • Restrict paragraphs to less than 6 sentences
  • Avoid slang or jargon
  • Avoid the passive voice
  • Be as specific as possible
  • Use articles such as “a/an” and “the” wherever possible
  • Use simple verb tenses (past, present, and future)
  • Write sequential steps as separate sentences
  • Put commands first in warnings and cautions, with the exception of conditions
    • For example, write Make sure that the valve is open. Do not write Make sure the valve is open.Use the conjunction that after subordinate clauses that use verbs such as make sure and show.
  • Introduce a list item with a dash (hyphen).

Once the procedure is written, be sure to review and delete any information which is not relevant (i.e. Instead of synthetic lubricating oil, use only).  well-written should help in eliminating any interpretation and driving clarity.

Here is an example of how the wording of a procedural step could be open to interpretation.  The task “Replace the filter” could mean either of the following:

  • Put back the filter that you took out.
  • Install a new filter.

Now you can see how one person may perform a task and how another would perform it differently.  Once the task is clear, a technical specification should be added to ensure the task is performed to a standard such as;

  • Tighten to 15 ft-lbs

The end result of ensuring the task is clear, and a specification is present is “Install a new filter and tighten to 15 ft-lbs”  This task is simple, clear and easy to understand.

When following these basic steps a well written procedure will be developed to ensure clarity and repeatability, thereby reducing maintenance induced failures.  Do you use a Simplified Technical English or a form of it in your procedures or job plans?  If not, how are you actively working to reduce maintenance induced and start-up related failures?

Remember, to find success, you must first solve the problem, then achieve the implementation of the solution, and finally sustain winning results.

I’m James Kovacevic
Eruditio, LLC
Where Education Meets Application
Follow @EruditioLLC

References;

  • ASD Simplified Technical English, Specification ASD-STE100

 

Filed Under: Articles, Maintenance and Reliability, on Maintenance Reliability

by Greg Hutchins Leave a Comment

Address Your LOI Before Your ROI

Address Your LOI Before Your ROI

Guest Post by Andrew Sheves (first posted on CERM ® RISK INSIGHTS – reposted here with permission)

As a risk manager, you will often be asked to explain the RoI (return on investment) of you, your team, even the whole risk management program.

Effective risk management can help an organization grasp an opportunity and realizing an upside risk should generate a positive RoI.

However, when you are focussed on shoring up a weak system, plugging gaps and minimizing risks, showing an RoI can be hard. Even so, an inability to show a positive RoI in a cost-conscious environment can threaten investment in your team. It can even make people question the value of the program as a whole. [Read more…]

Filed Under: Articles, CERM® Risk Insights, on Risk & Safety

by James Reyes-Picknell Leave a Comment

Do you need Reliability Centered Maintenance (RCM)?

Do you need Reliability Centered Maintenance (RCM)?

Reliability Centered Maintenance (RCM) is without doubt the most effective method to determine your failure management policies, yet it is sometimes seen as an expensive and time consuming endeavor used to produce what some (mistakenly) believe they can get from manufacturer recommendations and other sources. The naysayers see it as a “gold plated” approach to a relatively simple challenge – produce a decent maintenance program.
They couldn’t be more wrong! And that error, could get them into a lot of trouble if circumstances align against them. [Read more…]

Filed Under: Articles, Conscious Asset, on Maintenance Reliability

by Carl S. Carlson Leave a Comment

How to Get Better Results with FMEAs, in Less Time

How to Get Better Results with FMEAs, in Less Time

“Time is money” – Benjamin Franklin

One of the most common complaints about FMEAs is that they can take a long time to do. This article presents solutions to this challenge.

[Read more…]

Filed Under: Articles, Inside FMEA, on Tools & Techniques

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