How Do I Do MTBF Testing?

podcast episode with speaker Chris Jackson

First thing … the MTBF is not a reliability metric (other webinars explain why!) But there are many times when (for reasons good and bad) we need to test something to see how often it fails. This can help us determine how many spare parts we need, how many maintainers and technicians we need to employ, and many other really useful (typically logistic) considerations. We sometimes also need to be able to work out if a product meets an MTBF requirement. But when we do … we need to take into all sorts of statistical considerations like producer’s risk, consumer’s risk, and discrimination ratio. Shouldn’t the requirement be the requirement? If you want to learn more about MTBF testing and how it might (or might not) work … then join us for this webinar.

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10 Reasons to Do Reliability

podcast episode with speaker Chris Jackson

Everyone ‘knows’ why we do reliability engineering … right? Customer experience. Organization reputation. Reduced warranty claims ten years from now. But these are boring reasons that really don’t motivate me to take reliability seriously now. Why should I invest so much time into an activity that benefits the ‘company’ or the ‘customer’ in the future but won’t make an immediate difference when my boss gives me a ‘gold star’ on my next performance appraisal? Besides, no one person is responsible for reliability, so any effort I invest in reliability will be ‘lost in the noise’ anyway. And, of course, reliability will increase the budget and schedule today. Right? [Read more…]

What is ‘Supportability’ and How Does it Relate to Reliability?

podcast episode with speaker Chris Jackson

What is supportability? Is it working out how many spare parts you will need (and when)? No. Is it working out how many maintainers or technicians you will need to keep your system working? Still no. What about working out what tools these maintainers or technicians need? No again. But many people think that this is what ‘supportability’ is. ‘Supportability’ is actually a characteristic of your product or system. Is the ‘ability’ for it to be ‘supported.’ And this can mean different things in different scenarios. It is also not a ‘number.’ If you have two comparable systems, but one needs fewer spare parts, is easier to maintain, needs fewer tools, has lots of sensors that give plenty of warning for maintenance, and so on … then it might be more supportable. But the main thing you need to ‘think about’ regarding supportability is that because it is a characteristic of a product or system … it has to be baked INTO the design. Want to learn more about how to do this? Join us for this webinar.
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