
What is Working in Quality
Abstract
Dianna and Fred discussing the role of Quality and quality professionals in an organization.
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Your Reliability Engineering Professional Development Site
by Dianna Deeney Leave a Comment

Dianna and Fred discussing the role of Quality and quality professionals in an organization.
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by George Williams Leave a Comment
by Carl S. Carlson Leave a Comment

Carl and Fred discussing how to build rapport with colleagues, as one of the steps in shaping and influencing product designs and manufacturing processes.
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Operational excellence allows for businesses and its leadership to improve all areas of performance. It covers guidelines and best practices to ensure infrastructure is continually running at the top of its game.
Ramesh Gulati, the Reliability Sherpa, is back on the show to chat with Ryan about this topic — what it is, how a facility should strive to be operationally excellent, and more.
Tune in and listen today!
by Dianna Deeney Leave a Comment

SIPOC diagrams can be used at the beginning of improvement projects, to help teams gauge the scope of a change or to help the team get on the same page. These diagrams can also help a team understand a complex system with many people involved or lots of information exchanges.
SIPOC is short for Suppliers-Inputs-Process-Outputs-Customers.
In creating one with our team, we usually don’t fill it out left to right. We talk about how to build one in this episode.
We also step through an example. Look below for the results.
by George Williams Leave a Comment

Ed Stanek is the COO of Asset Analytix
Sean Mullen Global Plant Engineering and Operation Effectiveness Leader at 3M
by Carl S. Carlson Leave a Comment

Carl and Fred discussing a listener question about the crossover knowledge between asset reliability and product reliability. What are the similarities? What are the differences? What about a potential career change between one and the other?
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by Christopher Jackson Leave a Comment

Chris and Fred discuss the use of this thing called ‘Cpk’ which is what we call a ‘capability index.’ This is a measure of how ‘capable’ a typically manufacturing process is, which helps us understand the percentage of defects we create. But reliability engineers often see this as something that ‘manufacturing teams’ or ‘quality people’ do. But is it?
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Data centers are responsible for so much transfer of information. And, data centers are only continuing to grow and become more complex. Thus, managing maintenance and reliability for these center can provide some unique challenges.
George Parada, Global Asset Management Quality and Reliability Manager at Meta (previously known as Facebook), shares his insights around this topic, and he and Ryan dive into cooling infrastructure, which is critical to keep data centers up and running.
Tune in and listen today!
by Gabor Szabo Leave a Comment

In Part I of Episode 7, my recurring guest, the phenomenal Keith Fong and I take you to a chat that will be worth your time!
Learning is an essential activity for any individual or organization; it is through learning that you develop skills you don’t currently possess or develop a higher level of competency in a given skill. Yet, one wonders why conventional training methods organizations typically utilize (classroom-type, lecture-type or through consultants) don’t deliver on their promise of making the participants competent in the subject matter.
Episode summary:
Training in organizations Why is the lecture-type (a.k.a. industrial) approach to education and training not effective and is really “the easy way out”? What is the active learning model? Leadership’s reponsibility; everyone is a leader. “If the student doesn’t learn, it is the teacher’s fault” An example of a successful active learning program implementation (featured in Part 2 of the episode)
by Dianna Deeney Leave a Comment

There’s a model that can help us visualize and consider the different barriers to harm: The Swiss Cheese Model of Accident Causation.
Learn what makes up this model and how ideas are represented. There are also different ways that the model is being used today.
How can we design for controls, policies, or actions that are part of the use of our product but outside of our control? We step through an example of a situation where we’re thinking about our product design in this way.
by Fred Schenkelberg Leave a Comment

Some of my best friends are quality people. This is despite the notion that reliability is just one of many quality factors, while I suggest reliability is all of quality and over time. There are a lot of similarities and common objectives with quality and reliability efforts. Plus, there are a few differences.
by Mike Konrad Leave a Comment

Thank you to my friend and colleague Trevor Galbraith of Global SMT for allowing me to broadcast from his studio at the IPC APEX Expo in San Diego.
Today’s episode features conversations with four guests:
Jesper Lykke from Viscom talks about inspection systems.
jesper.lykke@viscomusa.com
Greg Papandrew from Direct PCB talks about PCB buying and his new book “PCB Basics for Buyers”
greg@boardbuying.com
Kevin Huo from EM Solutions talks about fast-turn contract assembly.
kevinh@emsolutionstech.com
And, our very own pirate, Michelle Ogihara from Saika USA talks about the advantages of joining trade associations.
michelle@seikausa.com
by James Kovacevic Leave a Comment

It’s my pleasure to welcome Thomas welcome back to the podcast.
In this episode we covered:
by Christopher Jackson Leave a Comment

Chris and Fred discuss what ‘Cpk’ and other ‘capability indices’ mean … especially when it comes to reliability. Never heard of this or want to learn more? Listen to this podcast!
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