What Customers Need is an Asset Management Program, Not Software with John Reeve

When organizations feel the need to run their sites in a better and informed way, they tend to purchase different software that will help them get the answers they need. What they don’t realize is that software is only as good as the people using it. When you don’t have data input to the system, the output is most likely to be inaccurate. You can purchase a CMMS or any other reliability software but if you don’t know what it is that you want from the software, it is no good to anyone.

It is very important to have a few things in place before you go about purchasing a software that performs data analysis that you desired. You need to get everyone on board and then ask them to provide their input about what good reliability system to implement. Once you have all the necessary data you need to get good results, then you will start to see the benefits a new CMMS technology has to offer. The organizations need to understand that a software is just a part of the asset management program.

That’s why they need to have a fully organized program before they expect results that a software can’t give them without all the things that facilitate its output. Things like RCM analysis, defect elimination, precision maintenance, chronic failure analysis, and more help to have a successful asset management program. Then you need leadership to implement all these processes because, without a champion who can see to the interests of stakeholders and everyone else, you can’t get the expected results in the long run. There need to be proper training and software guides in place. There should be annual conferences to look at the future plans and aspects of the programs.

The people need to be aware that CMMS is a knowledge bases software and they can’t just use it for work order management. They should start from smaller and basic knowledge of the things and then with time, they can solidify this knowledge base. From time to time, they will need to get the insights that only an expert can provide. They can better couch the workforce and then help make improvements when you need. Most importantly, the management and stakeholders need to have a clear end-game in mind. Then they need to derive people towards that foreseen outcome that they expected.

We can maximize CMMS’ value if everyone involved is ready to lead and take the initiative of making a change. There need to be well-defined processes and procedures in place before you buy a tool that won’t be fit for your needs. Once you have that business model, you can ask the experts or leaders to configure the system based on those guidelines that you made a full report on. You can’t just rely on vendor manuals. You need more than that and only by evolving one step at a time, you can achieve that.

You might be interested to check our other episodes with John Reeve.

Eruditio Links:

• Eruditio
• HP Reliability
• A Smarter Way of Preventative Maintenance Free eBook
• inspired Blended Learning (iBL®)
• SMRP BoK Prep Course
• James Kovacevic’s LinkedIn

John Reeve Links:

• John Reeve’s LinkedIn
• LinkedIn Articles
• EDI Electronic Data, Inc.
• Failure Modes to Failure Codes (book)

119 – What Customers Need is an Asset Management Program, Not Software with John ReeveJames Kovacevic

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