Collecting and Analyzing Your Field Data
We often have more data than we can to use. For time to failure, warranty claims, and related field data, we should take the time to learn what we can. Let’s explore organizing your field data and use basic techniques let the data speak.
What kind and where can you find the data to understand you field reliability performance. You helped to launch a reliability product, at least as reliable as you could tell. Now it’s the customer’s turn to evaluate and experience the product reliability.
Let’s explore where the data comes from, how to organize and prepare that data for analysis. Plus, let’s discuss some ways to initially look at your data. What questions to ask and assumptions to check. Let’s discuss how to get started using the data that you probably already have available.
This Accendo Reliability webinar originally broadcast on 13 September 2016.
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