
10 Reasons to Do Reliability
podcast episode with speaker Chris Jackson
Everyone ‘knows’ why we do reliability engineering … right? Customer experience. Organization reputation. Reduced warranty claims ten years from now. But these are boring reasons that really don’t motivate me to take reliability seriously now. Why should I invest so much time into an activity that benefits the ‘company’ or the ‘customer’ in the future but won’t make an immediate difference when my boss gives me a ‘gold star’ on my next performance appraisal? Besides, no one person is responsible for reliability, so any effort I invest in reliability will be ‘lost in the noise’ anyway. And, of course, reliability will increase the budget and schedule today. Right? [Read more…]