A Facilitator’s Role

Abstract

Carl and Fred discussing the essence of a facilitator’s role in leading meetings and reliability methods. This role is discussed from the viewpoint of reliability applications.

Key Points

Join Carl and Fred as they discuss the key elements of the facilitator role. What works? What doesn’t work? What skills are involved?

Topics include:

• What is the role of facilitator?
• Should a facilitator control the discussion? What does this mean?
• Facilitator must not impose his/her will. That is wrong type of control.
• Facilitator has power. How to facilitate without misusing power.
• Facilitator should listen and guide, controlling or manage to ensure that there is balanced input from all participants to the discussion.
• People’s time is meetings is highly valuable.
• Facilitators need ground rules, norms of behavior.
• Extrovert vs introvert and how to balance input.
• Higher position people can influence how much people are willing to be open and involved.
• Create safe place where people can bring up concerns.
• Are facilitator’s neutral? Should they be? What is the problem with purely neutral facilitators?
• Facilitators can have a dual role – facilitation plus subject matter expertise. They need to be clear which one they are when they talk.
• How to get to consensus, where everyone buys in.
• What are the goals of the meeting?
• What techniques can be used to get to the best meeting outcomes in the least amount of time?

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.

SOR 783 A Facilitator’s RoleCarl S. Carlson

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Should I Train a Good Facilitator or a Great One?(Opens podcast in a new browser tab)